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[119.160.96.122]) by smtp.gmail.com with ESMTPSA id 62sm19411217pfk.21.2017.04.02.01.57.37 (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Sun, 02 Apr 2017 01:57:38 -0700 (PDT) Content-Type: multipart/alternative; boundary=Apple-Mail-6A160587-64B3-4063-A800-9F8F3F35978F Mime-Version: 1.0 (1.0) Subject: Re: Customer Segmentation - Go Live! From: OSMAN KHALID WAHEED X-Mailer: iPhone Mail (14D27) In-Reply-To: Date: Sun, 2 Apr 2017 13:57:33 +0500 Cc: Junaid Mujtaba , zsm@ferozsons-labs.com, asm@ferozsons-labs.com, Basit Hameed , Rizwan Hafeez , MUHAMMAD FAISAL SALEEM , MUHAMMAD NADEEM RANA , NADEEM AFZAL , Adnan Saeed , mshahidfarooqui@gmail.com Content-Transfer-Encoding: 7bit Message-Id: <08A6C573-7BEB-4480-9572-5FFEC2D886CA@ferozsons-labs.com> References: <005901d2aacc$b0887970$11996c50$@ferozsons-labs.com> To: Muhammad Shahid Farooqui X-Original-Sender: osman.waheed@ferozsons-labs.com X-Original-Authentication-Results: mx.google.com; dkim=pass header.i=@ferozsons-labs.com; spf=pass (google.com: domain of osman.waheed@ferozsons-labs.com designates 2607:f8b0:400e:c05::22e as permitted sender) smtp.mailfrom=osman.waheed@ferozsons-labs.com Precedence: list Mailing-list: list asm@ferozsons-labs.com; contact asm+owners@ferozsons-labs.com List-ID: X-Spam-Checked-In-Group: asm@ferozsons-labs.com X-Google-Group-Id: 60419478547 List-Post: , List-Help: , List-Archive: List-Unsubscribe: , X-Spam-Status: No, score=1.5 X-Spam-Score: 15 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "ld212.inmotionhosting.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear Shahid sb and all members of the Commercial team, My congratulations on this very important initiative! I am very confident that Inshallah, based on the hard work being done today on reach, frequency and customer segmentation, we will be on the path of continuous improvement and high growth for the company, and our team members will have an excellent platform to grow and prosper. [...] Content analysis details: (1.5 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: ferozsons-labs.com] 3.5 IMH_ED_SPAM BODY: No description available. -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [209.85.220.198 listed in wl.mailspike.net] -0.0 SPF_PASS SPF: sender matches SPF record -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 MIME_QP_LONG_LINE RAW: Quoted-printable line longer than 76 chars -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders X-Spam-Flag: NO --Apple-Mail-6A160587-64B3-4063-A800-9F8F3F35978F Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Dear Shahid sb and all members of the Commercial team,=20 My congratulations on this very important initiative!=20 I am very confident that Inshallah, based on the hard work being done today o= n reach, frequency and customer segmentation, we will be on the path of cont= inuous improvement and high growth for the company, and our team members wil= l have an excellent platform to grow and prosper.=20 Great work by Junaid and all team members involved, and I am confident our s= ales force will now have the tools necessary to drive the company's success.= =20 Best regards, Osman=20 --=20 Osman Khalid Waheed President, Ferozsons Laboratories Limited 5 km, Sunder Raiwind Road, Raiwind, Lahore, Pakistan Phone: +92-42-3602-6700=20 Fax: +92-42- 3602-6701 Internet: www.ferozsons-labs.com This e-mail and any attachments are confidential and legally privileged, and= are for the intended recipient only. If you are not the named recipient, pl= ease delete the mail and any attachments, and notify the sender immediately.= =20 Do not access or disclose the contents to any other person, use it for any p= urpose, or store or copy the information, as this is strictly prohibited.=20= =20 > On 01-Apr-2017, at 8:06 PM, Muhammad Shahid Farooqui wrote: >=20 > Dear All, >=20 > By the Grace of Almighty Allah today we have achieved another milestone cu= stomers' segmentation & prospecting. Cutomers Prospecting and Segmentation a= re the two biggest challenges for any pharma company. This is a great exerci= se that we have completed by the support of FFE and your coordination. This i= nitiative will lead us towards achieving our targets in a more systemic and e= ffcient way. >=20 > =46rom 2nd of April you and your teams will firmly follow it and you all w= ill check CCRS data on daily and weekly basis to get 100% execution. >=20 > I have full faith on your agility. Further with your consistent support an= d regular follow up, we will not only be able to achieve our qualitative and= quantitative targets even surpass. >=20 > Thanks for Junaid Mujtaba and his team. >=20 > Keep your good work continue. >=20 > Regards >=20 > Shahid=20 >=20 >> On 1 Apr 2017 2:45 pm, "Junaid Mujtaba" wrote: >> Dear Managers, >>=20 >> =20 >>=20 >> Since we started Customer Segmentation your contributions have been wonde= rful, Congratulations!! >>=20 >> =20 >>=20 >> Completing Customer Segmentation for all teams and brands for each territ= ory takes great commitment and follow-up, I am pleased to inform you that we= have for the 1st time completed this cycle in record timeJ. To reap the be= nefits of segmentation we embark upon our next steps i.e. Targeting the righ= t customer, with right frequency and delivering right message. >>=20 >> =20 >>=20 >> Let=E2=80=99s recall importance of Segmentation, =E2=80=9CCustomer Targe= ting if executed well can generate 5-15% additional sales in territories=E2=80= =9D, you as change leader can lead this important step and produce more sale= s with less resource, generating team motivation in short term (Incentive) a= nd Career Growth in long term. >>=20 >> =20 >>=20 >> In line with our discussion during Manager=E2=80=99s Meeting we have comp= leted all steps and generated A, B, C classification for each doctor on list= . You can Login on CCRS and analyze reports by Classification. Starting Toda= y, Please advise all team members to prepare Call Planning as per new Classi= fication so that Reach and Frequency Key Performance Indicators (KPIs) are m= et by close of the month. >>=20 >> =20 >>=20 >> Customer Guidance Document is attached for correct execution, please ensu= re every manager explain this document in Weekly Meeting / Monthly Meeting t= o colleagues. >>=20 >> =20 >>=20 >> For any queries, Issues regarding Customer Segmentation, please use attac= h form and report through email to anyone of us; (Nadeem Afzal, myself) >>=20 >> =20 >>=20 >> Good Luck, ensure right execution and achieve satisfied customers, more p= rescription & high performance; >>=20 >> =20 >>=20 >> Regards, >>=20 >> =20 >>=20 >> Junaid Mujtaba >>=20 >> Senior Manager Commercial Excellence, >>=20 >> Ferozsons Laboratories Limited. >>=20 >> 5-KM, Sundar Raiwind Road, Raiwind, >>=20 >> Lahore. >>=20 >> =20 >>=20 >> Cell: +92 334 802 9999 >>=20 >> Tel: +92 423 2104001-3 Ext: 739 >>=20 >> Email: junaid.mujtaba@ferozsons-labs.com >>=20 >> =20 >>=20 >> =20 --Apple-Mail-6A160587-64B3-4063-A800-9F8F3F35978F Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Dear Shahid sb and al= l members of the Commercial team, 

=
My congratulations on this very important initiative!&nbs= p;

= I am very confiden= t that Inshallah, based on the hard work being done today on reach, frequenc= y and customer segmentation, we will be on the path of continuous improvemen= t and high growth for the company, and our team members will have an excellent pla= tform to grow and prosper. 
=
<= div id=3D"AppleMailSignature">Great work by Junaid  and all team members involved, and I am confiden= t our sales force will now have the tools necessary to drive the company's s= uccess. 

Best regards,

Osman 




-- =
Osman Khalid Waheed
=
President,
Fer= ozsons Laboratories Limited
5 km, Sunder Raiwind Road,
<= span style=3D"background-color: rgba(255, 255, 255, 0);">Raiwind, Lahore,Pakistan
Phone: +92-42-3602-6700 
Fax: +92-42- 3602-6701

This e-mail and any attachm= ents are confidential and legally privileged, and are for the intended recip= ient only. If you are not the named recipient, please delete the mail and an= y attachments, and notify the sender immediately. 
Do not access or d= isclose the contents to any other person, use it for any purpose, or store o= r copy the information, as this is strictly prohibited. 
 

On 01-Apr-2017, at 8:06 PM, Muhammad Shahid Far= ooqui <muha= mmadshahid.farooqui@ferozsons-labs.com> wrote:

Dear All,

By the Grace of Almighty Allah today we have achieved ano= ther milestone customers' segmentation & prospecting. Cutomers Prospecti= ng and Segmentation are the two biggest challenges for any pharma company. T= his is a great exercise that we have completed by the support of FFE and you= r coordination. This initiative will lead us towards achieving our targets i= n a more systemic and effcient way.

=46rom 2nd of April you and your teams will firmly follow it and y= ou all will check CCRS data on daily and weekly basis to get 100% execution.=

I have full faith on you= r agility. Further with your consistent support and regular follow up, we wi= ll not only be able to achieve our qualitative and quantitative targets even= surpass.

Thanks for Juna= id Mujtaba and his  team.

Keep your good work continue.

Regards

Shahid=  

= On 1 Apr 2017 2:45 pm, "Junaid Mujtaba" <junaid.mujtaba@ferozsons-labs.co= m> wrote:

Dear Managers,

 

Since= we started Customer Segmentation your contributions have been wonderful, Co= ngratulations!!

 =

Completing Customer Segmentation for all teams an= d brands for each territory takes great commitment and follow-up, I am pleas= ed to inform you that we have for the 1st time completed this cyc= le in record timeJ.  To re= ap the benefits of segmentation we embark upon our next steps i.e. Tar= geting the right customer, with right frequency and delivering right message= .

 

Let=E2=80=99s recall importance of Segmentation,  = =E2=80=9CCustomer Targeting if executed well can generate 5-15% additional s= ales in territories=E2=80=9D, you as change leader can lead this important s= tep and produce more sales with less resource, generating team motivation in= short term (Incentive) and Career Growth in long term.

 

In line w= ith our discussion during Manager=E2=80=99s Meeting we have completed all st= eps and generated A, B, C classification for each doctor on list. You can Lo= gin on CCRS and analyze reports by Classification. Starting Today, Please ad= vise all team members to prepare Call Planning as per new Classification so t= hat Reach and Frequency Key Performance Indicators (KPIs) are met by close o= f the month.

 

Customer Guidance Document is a= ttached for correct execution, please ensure every manager explain this docu= ment in Weekly Meeting / Monthly Meeting to colleagues.

 

Fo= r any queries, Issues regarding Customer Segmentation, please use attach for= m and report through email to anyone of us; (Nadeem Afzal, myself)=

 

Good Luck, ensure right execution and achieve satisfied customer= s, more prescription & high performance;

 

Regards,

 

Junaid Mujtab= a

Senior Manager Commercial Excellence,=

Fero= zsons Laboratories Limited.

<= span style=3D"font-size:10.5pt;color:black">5-KM, Sundar Raiwind Road, Raiwi= nd,

Lahore.

<= span style=3D"font-size:10.5pt;color:black"> 

<= p class=3D"MsoNormal">Cell: +92= 334 802 9999

Tel: +92 423 2104001-3 Ext: 739<= /span>

Email: junaid.mujtaba@ferozsons-labs.com

 

 

= --Apple-Mail-6A160587-64B3-4063-A800-9F8F3F35978F--